Customer Feedback:

4.8/5 based on 12,643 reviews. Rated 5 stars.

  • Smooth ordering and fast delivery!

    Everything went so easily, and my order arrived quicker than I expected. Definitely ordering again!

    —Maya Collins (Verified)

  • Exactly what I wanted!

    The product is exactly as described and shipping was super quick. Really happy with my purchase.

    —Ethan Brooks (Verified)

  • Top-notch quality and service!

    Customer support was friendly and helpful, and the product feels really high-quality. Couldn’t be happier.

    —Sophia Ramirez (Verified)

  • First order was perfect!

    Loved the attention to detail and how fast it arrived. Already excited to place my next order.

    —Noah Grant (Verified)

  • Easy and stress-free!

    The checkout process was simple, and my package arrived on time. Great experience overall.

    —Lila Thompson (Verified)

1 5

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Get the answers you need before you order

Frequently Asked Questions

How long does shipping take

Shipping depends on your delivery location.

Standard International Shipping

Direct International Shipping: Via local post (7-12 Days)

Priority Shipping: **Priority Shipping may take (4-7 days)

 **DHL does not ship to PO Boxes & does not count Saturday as a business day. Items purchased before 2pm PST*

Standard Shipping 3 to 7 business days

United States, Canada, United Kingdom, Australia, New Zealand, Belgium, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland

Standard Shipping 6 to 10 business days

Finland, Denmark, Poland, Austria, Hungary, Lithuania, Luxembourg, Romania

Country Not Listed:

1. If your country is not listed above, standard international shipping applies which has longer shipping times. This is due to shipment delays and customs delays that are out of our control. 

2. This table is for reference only, please see the exact shipping cost and delivery time on the checkout page.

How can I determine my size

All our product pages have a convenient size chart that contains both CM and INCH. Generally you can order your standard size, or go a size up for a looser fit.

If you're not confident or unsure, reach out to our support team at support@alaigro.com. Or use the size specifications on the size chart to match your body measurments.

What's your return policy

We accept returns and exchanges within 30 days from the date of delivery.

The return or exchange process is seamless and easy to navigate. Simply send your return request to support@alaigro.com with your order number. Then our internal team will begin the return process with you.

We offer both returns and exchanges for all products listed on our website.

What if I receive the wrong product

While this rarely happens, our warehouse teams are human and can make mistakes.

If you receive the incorrect product in your order, simply reach out to support@alaigro.com. They will begin the process of getting the correct product shipped out to you.

Do low prices mean low quality

No, products that appear to be a low price are simply due to them being clearance stock.

We heavily discount clearance items as we need to make space in our warehouses for our next product lines.

Simply view the regular price right next to the discounted price and you will see what the product was selling at before the discount was applied.

With that said, our new product lines are always launched at competitive prices. So don't wait for an item you want to go on clearance. Or you might miss out on it when the seasons change and our catalog changes.